Refund policy
At Jennish Crafts, we want you to absolutely love your gear! 🧶💕 But if something goes wrong, don’t worry—we’ve got your back.
When We Offer Refunds
We’re happy to help with refunds for:
- Wrong Item: We sent you something different from what you ordered.
- Damaged or Defective Item: Your item arrived damaged or has a manufacturing defect.
Refund requests must be submitted within 30 days of your purchase date.
How to Request a Refund
Simply reach out to us at jennishcrafts@gmail.com with:
- Your order number
- A brief description of the issue
- Photos of the item, if applicable
We’ll take a look and work with you to make things right. 💕🧶
Policy Updates
We may update this Refund Policy from time to time without prior notice. For the most current version of our policy, please contact us at jennishcrafts@gmail.com,
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For the best long-term results, please follow the washing and care instructions provided with your purchase. A little TLC goes a long way—and helps keep your favorite crochet-inspired gear looking fabulous! 🧶✨